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We truly value the feedback we receive from our customers, and we believe it’s essential to continuously improve based on your insights. Thanks to your suggestions, we’ve made several key updates to enhance your experience. Here's a look at the improvements we've implemented to serve you better.
If you would like to provide feedback about an MWR program, please click here. Please note, if you choose not to provide your contact information, we won't be able to respond or address your feedback directly.
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Fitness
"This is a nice gym but I’ve never seen so many weights left on machines. I see staff walking the gym with clipboards and you would think they would re-rack them while walking the floor but they just leave them and hope patrons re-rack instead. If they aren’t going to help put more signs up or something. I have very little time on my lunch break and do not like having to spend my time removing weights just so I can get to my work out. Can staff help or are they not supposed to do it?
Thank you for your feedback! We will increase signage and our employee presence on the floor to ensure the weights are re-racked by the patrons after use.
